REQUEST SAMPLES

Prepare a sample request that can be checked

A sample request should identify the product direction and the system it will be checked against. Share the model, drawing, profile or project information available.

View the request route Send project information

Project review materials prepared for a hardware sample request

REFERENCE ROUTEInformation → review → next stepSend the information you already have

SAMPLE REQUEST CHECKLIST

Make the sample purpose clear

Sample availability, cost and timing must be confirmed against the actual product and destination. This page helps prepare the request.

PRODUCT

Product or model reference

State the product family, model, catalogue reference or share a clear product photo.

Identify the sample

APPLICATION

System to be checked

Describe the profile, opening direction, glass or installation condition the sample will be checked against.

Describe the system

REVIEW

Review purpose

Explain whether the sample is for profile fit, installation review, finish comparison or project approval.

State the purpose

SUPPLY

Quantity and destination

Share sample quantity, destination country and target timing. Freight and sample cost are confirmed separately.

Add destination data

AFTER THE SAMPLE ARRIVES

Check the sample against the real system

A sample is a review step, not a substitute for confirming the complete project configuration.

Model and finish

Compare the received model, finish or colour with the submitted reference.

Profile and mounting

Check the profile interface, groove, mounting position and installation detail.

Operating condition

Review the opening direction, handing, movement and relevant load condition.

Project feedback

Record questions, photos and any changes needed before quotation or trial order.

CONTINUE

Move from a sample request to a matched set or quotation once the review conditions are clear.

SAMPLE ENQUIRY

Send the sample details for confirmation

Include the model or photo, system to be checked, purpose, quantity, destination and target timing. Do not assume free samples, fixed costs or fixed delivery dates.

Product or system direction
Profile, drawing, photo or model
Quantity, destination and timing